Markets Occupations Customer Service Representatives

Customer Service Representatives — Employment

Occupation metric · SOC 43-4051 · Office & Administrative Support · BLS OEWS · Annual · Atlanta (Beta)

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Latest reading May 2025

59,990 −13.4%down YoY
U.S.
2.60M May 2025

Employment · BLS Occupational Employment and Wage Statistics (OEWS) · Atlanta (Beta) · May 2021 – May 2025

Customer Service Representatives — Employment, Atlanta (Beta). 5 observations from May 2021 to May 2025.
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What's happening with Customer Service Representatives

Employment for Customer Service Representatives in Atlanta is 59,990 (May 2025), down 13.4% from a year earlier. Median annual pay is $42,710.

Source: BLS OEWS · May 2025

Answers draw on jobgetr.ai market data. Every answer names its source and data period.

Key Stats

Latest59,990 personsMay 2025
Prior Year69,3102024
Year Change−13.4%downYoY
3-Yr Change−13.3%downsince 2022
Office & Administrative Support328,500May 2025
All Occupations2,889,670May 2025
U.S. Reading2,595,750May 2025
Observations52021 – 2025
SOC Code43-4051
Occupation FamilyOffice & Administrative Support43-0000

Other Measures for Customer Service Representatives Atlanta (Beta)

Median Annual Pay $42,710 +0.92%up YoYMay 2025
Mean Annual Pay $44,870 +1.06%up YoYMay 2025
P10 Pay $30,220 +0.23%up YoYMay 2025
P25 Pay $35,710 −0.64%down YoYMay 2025
P75 Pay $49,620 +1.18%up YoYMay 2025
P90 Pay $62,030 +1.29%up YoYMay 2025
Jobs per 1,000 20.76 −14.0%down YoYMay 2025
Location Quotient 1.24 −8.82%down YoYMay 2025

Job Economy Report the market around this measure · Atlanta (Beta)

All Occupations — Employment

2.89M
+0.62%up YoY

benchmark · Atlanta (Beta)

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  • Compensation the published pay distribution, 10th to 90th percentile
  • Demand employment and its change from a year earlier
  • Employment concentration jobs per 1,000 and the location quotient
  • Atlanta vs. national the same measures side by side where Atlanta publishes them
  • Hiring conditions market-wide openings, hires, quits and layoffs

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Performance Overview change over each horizon the series supports

Employment · 1 Year

−13.4%down

May 2025

  • Office & Administrative Support −4.23%down
  • All occupations +0.62%up

Employment · 3 Year

−13.3%down

since 2022

Data & Methodology

Source BLS Occupational Employment and Wage Statistics (OEWS)
Dataset bls.oews
Reference Period May 2025
Frequency Annual
Seasonal Adjustment Not stated
Geography Atlanta (Beta) (msa:12060)
Unit persons
Metric ID bls.oews.employment.soc_43_4051
Observations 5
Last Fetched 2 minutes ago
SOC Code 43-4051
Role Page Customer Service Representatives
Description Source O*NET 30.1 Database (O*NET-SOC 43-4051.00)

This page includes information from the O*NET 30.1 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. JobGetr has not modified the occupation description.

Atlanta Beta covers msa:12060 only; national, state, or other-metro figures are never shown in its place.

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