Roles Office & Administrative Support

Customer Service Representatives

Occupation · SOC 43-4051 · Office & Administrative Support · BLS OEWS · Annual · Atlanta (Beta)

Employment · Atlanta May 2025

59,990 −13.4%down YoY
Employment · ATL / U.S.
59,990 / 2,595,750
Median Annual Pay · ATL / U.S.
$42,710 / $44,770
  • Atlanta left axis
  • U.S. right axis

Employment · BLS Occupational Employment and Wage Statistics (OEWS) · Atlanta May 2021 – May 2025 · U.S. May 2021 – May 2025

Customer Service Representatives — Employment. Atlanta: 5 observations, May 2021 – May 2025. U.S.: 5 observations, May 2021 – May 2025.
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What's happening with Customer Service Representatives

Employment for Customer Service Representatives in Atlanta is 59,990 (May 2025), down 13.4% from a year earlier. Median annual pay is $42,710.

Source: BLS OEWS · May 2025

Answers draw on jobgetr.ai market data. Every answer names its source and data period.

Key Stats

Employment59,990May 2025
Employment Change−13.4%downYoY
Median Annual Pay$42,710May 2025
Median Annual Pay Change+0.92%upYoY
Mean Annual Pay$44,870May 2025
P10 Pay$30,220May 2025
P25 Pay$35,710May 2025
P75 Pay$49,620May 2025
P90 Pay$62,030May 2025
Jobs per 1,00020.76May 2025
Location Quotient1.24May 2025
SOC Code43-4051
Occupation FamilyOffice & Administrative Support43-0000

Pay Distribution Atlanta (Beta) · May 2025

  1. P10 $30,220
  2. P25 $35,710
  3. Median $42,710
  4. P75 $49,620
  5. P90 $62,030

Annual wage percentiles as published (BLS OEWS). Only the five published points are drawn; nothing between them is estimated.

Job Economy Report the market for this role · Atlanta (Beta)

Employment

59,990
−13.4%down YoY

5 annual observations

Employment Concentration

Jobs per 1,00020.76May 2025
Location Quotient1.24May 2025

Atlanta (Beta) · relative to all occupations

Atlanta vs. U.S. matching OEWS measures

MeasureAtlantaU.S.Atlanta vs U.S.
Employment May 2025 59,990 −13.4%down 2,595,750 −4.78%down
Median Annual Pay May 2025 $42,710 +0.92%up $44,770 +4.53%up −4.6% vs U.S.
Mean Annual Pay May 2025 $44,870 +1.06%up $46,590 +2.67%up −3.7% vs U.S.
P25 Pay May 2025 $35,710 −0.64%down $36,870 +2.50%up −3.1% vs U.S.
P75 Pay May 2025 $49,620 +1.18%up $51,780 +3.27%up −4.2% vs U.S.

Atlanta is msa:12060; no other area's figure is substituted. Badges are each geography's own published year change.

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  • Compensation the published pay distribution, 10th to 90th percentile
  • Demand employment and its change from a year earlier
  • Employment concentration jobs per 1,000 and the location quotient
  • Atlanta vs. national the same measures side by side where Atlanta publishes them
  • Hiring conditions market-wide openings, hires, quits and layoffs

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Performance Overview change over each horizon the series supports

Employment · 1 Year

−13.4%down

May 2025

  • Office & Administrative Support −4.23%down
  • All occupations +0.62%up

Employment · 3 Year

−13.3%down

since 2022

Median Pay · 1 Year

+0.92%up

May 2025

  • Office & Administrative Support +2.26%up
  • All occupations +2.81%up

Median Pay · 3 Year

+14.9%up

since 2022

Data & Methodology

Source BLS Occupational Employment and Wage Statistics (OEWS)
Dataset bls.oews
Program Occupational Employment and Wage Statistics (annual, May reference)
Reference Period May 2025
Geography Atlanta (Beta) (msa:12060)
SOC Code 43-4051
Published Measures 9 of 9
Employment Metric ID bls.oews.employment.soc_43_4051
Employment Observations 5
Hiring Context Market-wide BLS JOLTS (national); no occupation-level hiring series is published
Description Source O*NET 30.1 Database (O*NET-SOC 43-4051.00)
Last Fetched moments ago

This page includes information from the O*NET 30.1 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. JobGetr has not modified the occupation description.

Atlanta Beta covers msa:12060 only; national, state, or other-metro figures are never shown in its place.

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