Markets Occupations Customer Service Representatives

Customer Service Representatives — Annual 75Th-percentile Wage

Occupation metric · SOC 43-4051 · Office & Administrative Support · BLS OEWS · Annual · National

Role Report Compare Premium Report

Latest reading May 2025

$51,780 +3.27%up YoY
Atlanta
$49,620 May 2025
Atlanta vs U.S.
−4.2%

Annual 75Th-percentile Wage · BLS Occupational Employment and Wage Statistics (OEWS) · National · May 2021 – May 2025

Customer Service Representatives — Annual 75Th-percentile Wage, National. 5 observations from May 2021 to May 2025.
Ask jobgetr.ai Customer Service Representatives · SOC 43-4051 · National

Ask about pay, demand, hiring conditions or how Atlanta compares for this role. Basic delivers quick answers. Advanced provides deeper market analysis.

What's happening with Customer Service Representatives

Employment for Customer Service Representatives in the U.S. is 2,595,750 (May 2025), down 4.78% from a year earlier. Median annual pay is $44,770.

Source: BLS OEWS · May 2025

Answers draw on jobgetr.ai market data. Every answer names its source and data period.

Key Stats

Latest$51,780 per yearMay 2025
Prior Year$50,1402024
Year Change+3.27%upYoY
3-Yr Change+10.1%upsince 2022
Office & Administrative Support$60,060May 2025
All Occupations$80,520May 2025
Atlanta Reading$49,620May 2025
Atlanta vs U.S.−4.2%May 2025
Observations52021 – 2025
SOC Code43-4051
Occupation FamilyOffice & Administrative Support43-0000

Other Measures for Customer Service Representatives National

Employment 2,595,750 −4.78%down YoYMay 2025
Median Annual Pay $44,770 +4.53%up YoYMay 2025
Mean Annual Pay $46,590 +2.67%up YoYMay 2025
P10 Pay $31,750 +3.45%up YoYMay 2025
P25 Pay $36,870 +2.50%up YoYMay 2025
P90 Pay $63,590 +1.37%up YoYMay 2025

Job Economy Report the market around this measure · National

All Occupations — P75 Pay

$80,520
+2.17%up YoY

benchmark · National

jobgetr.ai Premium

Get the Full Premium Report

See how hard customer service representatives will be to hire, from the market conditions jobgetr.ai publishes nationally.

  • Compensation the published pay distribution, 10th to 90th percentile
  • Demand employment and its change from a year earlier
  • Employment concentration jobs per 1,000 and the location quotient
  • Atlanta vs. national the same measures side by side where Atlanta publishes them
  • Hiring conditions market-wide openings, hires, quits and layoffs

View Premium Report: Customer Service Representatives Premium access is coming soon.

Recent News View more →

Performance Overview change over each horizon the series supports

P75 Pay · 1 Year

+3.27%up

May 2025

  • Office & Administrative Support +2.26%up
  • All occupations +2.17%up

P75 Pay · 3 Year

+10.1%up

since 2022

Data & Methodology

Source BLS Occupational Employment and Wage Statistics (OEWS)
Dataset bls.oews
Reference Period May 2025
Frequency Annual
Seasonal Adjustment Not stated
Geography National
Unit per year
Metric ID bls.oews.annual_pct75_wage.soc_43_4051
Observations 5
Last Fetched moments ago
SOC Code 43-4051
Role Page Customer Service Representatives
Description Source O*NET 30.1 Database (O*NET-SOC 43-4051.00)

This page includes information from the O*NET 30.1 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. JobGetr has not modified the occupation description.

National is the default geography. Atlanta Beta covers msa:12060 only.

← Back to JobGetr Markets