Census research finds 64% of AI-using firms made no organizational adjustments to use it, and only about 15% developed new workflows. Here is what the evidence does and does not say about redesigning work first.
Census survey data show 38.4% of firms with 250-plus employees reported using AI in late August, versus about 21% to 26% of firms with fewer than 100. The gap opens mainly at 100 employees, and the data carry important limits.